Clause 1: Contract Details
Defines how the contract is formed, what documents are included and how services/work are described.
Clause 2: Conditions
Sets out precedence of documents and confirms how conflicts in wording are handled.
Clause 3: Interpretation
Covers annual service scope, economic repair rules, emergency call-out meaning and fair call-out value.
Clause 4: Commencement & Term
Explains contract start date, 12-month initial term and continuation rules after the first period.
Clause 5: Supply Of Services
Describes supplier obligations, standards, compliance, timing and site attendance expectations.
Clause 6: Customer Obligations
Details customer duties for access, permissions, safety, utilities and third-party works restrictions.
Clause 7: Charges & Payment
Defines VAT treatment, payment timing, monthly installments and outcomes for late or non-payment.
Clause 8: Limitation Of Liability
Specifies liability caps and exclusions for certain indirect or consequential losses.
Clause 9: Termination
Explains termination rights, insolvency conditions and payment obligations on termination.
Clause 10: General & Legal
Includes notices, entire agreement, third-party rights, governing law and jurisdiction clauses.